Role Club - FAQ
Waitlist
SEPTEMBER 2025
*Expedited service available upon request for a fee.
Pricing
Each custom pair of Role Club Boots/Shoes is individually priced.
Each pair is unique to the client’s specifications.
Price will vary according to size, detail, availability, style, and materials selected.
Payment
$1,000.00 Deposit is required to be paid in full to begin the process (i.e. get measured, secure spot on waitlist).
This amount will go towards the total cost of the boots.
*Role Club does not offer refunds or exchanges. All sales on Made-to-Order Boots/Shoes are deemed as final.
Measurements
For in-person measurements please see our appointment page.
If you are unable to come in, please see our boot or resole form pages.
Cancellations
Any amount paid will be forfeited by BUYER
Wrong Sizing
If you order the wrong size in ready to wear, please resubmit your measurements. You will have one opportunity to reorder your correct size, after which no further exchanges will be allowed. For made to measure boots, you will be charged $510.00 + shipping to resize.
Deposits
A NONREFUNDABLE deposit is required to be paid in full to begin the process (i.e. get measured, secure spot on waitlist).
DISCLAIMER: Role Club is not responsible for any errors submitted via all forms.